There's one big problem with that feature focus, though: it's not what customers actually want.
There are only two times I can think of where a customer actually explicitly cares about features:
- When comparing different products (RFP, evaluation, etc)
- When they're using the presence or absence of a feature as a proof point in an argument about your product
The rest of the time, they care only that they can solve their problem with your product. Having a "print current inventory" feature is useless. Being able to take a hard copy of the inventory report to the warehouse and scribble all over it while doing a count - that's what the customer actually wants. "Print current inventory" is just a way to get to the actual desire. These stories - tales of things the customer does that involve your software - are the heart and soul of the solution.
So - with the exception of RFPs and bakeoffs - ignore features. Start focusing on the customer and their stories.
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