Specifically, we need someone to test the initial user experience. Someone has to walk through that first delivery and get it to a running system. This experience is incredibly important, because it will guide how the consumer thinks of the product throughout it's life cycle. This test will cover the feel of the package, ease of initial deployment, and some of the getting started and installation guide.
So great! I fire it up and.... stop.
I've been working on this project. I know how it's supposed to work, and I've been deploying and running test versions for a while now. I know too much. I know the assumptions the team has made, and I'm probably working off knowledge I don't remember I know.
This time period is a gift. I have a fresh product that needs a "first user" experience, and I have a couple of testers who have never deployed this thing (they've been working on other projects). Use it. I'll get them to do this test.
Today's lesson: Using a product and testing a product gives you knowledge and assumptions your users don't have. If you want to create the new user experience, get a user who doesn't have those assumptions and that knowledge. Find someone untainted.