Wednesday, September 17, 2008

Status Holder

One of the things I wish for in our defect tracking system is a basic status field for my use only. Here's my use case:

We have a weekly escalation meeting in which we go through all the bugs that have come in from customers. In preparation for that meeting I basically go through each bug and note for myself the status of the issue. It might be "waiting to deploy patch at customer site" or "dev is working on this one", or something else.

The information isn't really useful to anyone else. It just helps me remember what's going on without having to load and scroll through every bug during the meeting.

Boy I wish our defect tracking system did this. I've never heard of one that does.

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